Contact Splay
HELP & SUPPORT
Tell us what you need. We’ll point you in the right direction.
Whether you’re checking an order, choosing equipment, arranging a school or club purchase, or need help after delivery, there’s a straightforward route below.
Existing order
Questions about an order, delivery, product or return? Include your order number so we can help quickly.
Email support →Schools, clubs & coaches
Planning a larger, mixed or repeat equipment order? We can help with product selection, stock and pricing.
Request a quote →Need help choosing?
Use our guided Equipment Finder to narrow down the right products for your sport, age group or training goal.
Use Equipment Finder →Purchase orders
Schools, clubs and approved organisations can find the PO process, required details and next steps here.
Purchase order help →Returns
Check eligibility, the 30-day returns process, return address and guidance for faulty or incorrect items.
Returns & exchanges →Delivery
Find estimated delivery times, tracking guidance and what to do if something doesn’t arrive as expected.
Delivery information →Postal address
SplayHQ
PO BOX 7633
LICHFIELD
WS14 4NS
United Kingdom
Before you contact us
For order queries, include your order number. For product issues, include the product name or SKU and photographs where useful. For quote requests, include quantities and any required delivery date.